Support

Frequently Asked Questions

• Help! Can I call you if I need urgent help?

  Yes! The number is 651-233-2263. We try to answer every call as it comes in, but please be sure to leave a call-back number if leaving a message!

• Having trouble registering for The Essence of Play Summit?

  Please click here to view a step-by-step guide.

• How do I join my online courses?

  Log in here to access your learning platform dashboard.

• How do I create an account?

  Watch a short video on how to create an account here.

• How do I register for a course?

  Watch a short video on how to register for a course here.

• How do I register a group for a course or event?

  Please fill out the group registration form here.

• How do I reset my password?

  Reset your password online here.

• Do I need an account to participate in Think Small Institute courses?

  Yes! Creating an account is free, but you must create one in order to access our course catalogue. All course fees and policies are detailed in the course catalogue. You can create a free account here.

• Do I need an account to purchase publications from Redleaf Press?

  No. You can create an account in the Redleaf Press Online Store, but an account is not required to make a purchase. You can check out as a guest.

• What is your course cancellation policy?

  All registrations are final. We are unable to offer refunds or transfers. Please carefully review the date and title of your session for accuracy before registering.
  
  Please refer to the rest of our training policy here.

• How do I deactivate my account?

  Please fill out the account deactivation form here.